Student Appeals

History of the NTNU Student Appeals and Arbitration Committee

The Student Appeals and Arbitration Committee aims to safeguard students’ rights in learning, daily life, and education, and to provide a formal channel for handling student appeal cases. In accordance with Article 33, Paragraph 4 of the University Act and Article 14, Paragraph 4, and Article 55 of the University Charter, the NTNU Student Appeals and Arbitration Committee Organizational Guidelines were enacted in 1994. The Committee was officially established and began operations following the 228^th Administrative Council Meeting on September 7, 1994. Since then, amendments to certain provisions have been approved at the 67^th, 68^th, 70^th, 84^th, 86^th, 95^th, 102^nd, 107^th, 126^th, 128^th, 129^th, and 134^th University Council Meetings and subsequently submitted to the Ministry of Education for approval.

Appeal Items and Procedures

Appeal Items: Students who believe that the University’s disciplinary actions, measures, or decisions related to their rights to learning are unlawful or inappropriate, and such actions have damaged their interests, may file an appeal against the Student Appeals and Arbitration Committee. The Students’ Union and other self-governing student organizations that object to the University’s disciplinary actions, measures, or decisions may likewise file an appeal to the Committee.

Appeal Procedures: Students must complete an appeal form stating their name, department/graduate institute, year of study, and student ID number. The appeal must include a written account of the specific facts along with any relevant supporting documents and be submitted to the Committee.

Other Channels for Student Communication and Feedback

In addition to the Student Appeals and Arbitration Committee, various communication and feedback channels have been established to help students understand the University’s administrative operations and decision-making processes, and to enhance interaction between faculty, staff, and students.

1. Student Representatives at Major University Meetings: Student representatives may attend the University Council, Administrative Council, Academic Affairs Council, Student Affairs Council, Student Discipline and Commendation Committee meetings, College Affairs Council, Department Affairs Council, and meetings concerning student dining and tendering.
2. Student Club Leaders’ Regular Meetings: All student club leaders are welcome to attend. Relevant faculty members and staff will also be present to engage with students in person and address any related concerns.
3. Adviser Guidance Activities: Students and their advisers engage in two-way communication. A report on the advising activities is completed and submitted to the OSA, which then compiles the reports and forwards them to the relevant units for follow-up.
4. Individual Student Feedback: Students may express their opinions to the responsible staff member or office supervisors, either in writing or verbally.
5. Student Feedback Hotline: Contact Mr. Chien at Tel: (02)7749-1052 or Email: doremi124@ntnu.edu.tw